A PCS every two or three years should not mean rebuilding the house from scratch, then fighting a claims office weeks later because the only proof is what you remember. Britemet Home keeps inventory, serial numbers, and dated photos ready before pack-out - so when something arrives scratched or missing, you file from evidence, not from memory.
Household goods move through packers, a truck, sometimes storage, and a delivery crew. Things get broken and things go missing. What separates a paid claim from a denied one is almost never the damage itself - it is whether the item, its condition, and its value were documented before it left the house.
Under time pressure, from memory, in a house that is half in boxes. Serial numbers are skipped. Photos are taken on a phone that later runs out of storage. The receipt for the television was in an email account from two duty stations ago.
The household inventory you keep for warranties and insurance is the same one the move uses. Starting a move takes a snapshot of it for claims and HHG, so there is a fixed record of what you owned on the day it was handed over.
Move & PCS connects to the same Coverage and Insurance Claims surfaces the rest of the product uses, so the evidence you gathered for the move is the evidence you file with.
Wide shots of every room before packing, high-value electronics and furniture photographed with timestamps, and the inventory snapshot linked to the move. The checklist prompts each of these in the planning phase rather than leaving you to remember them.
Get the carrier inventory at pack-out, note exceptions on the inventory before signing at delivery, and photograph the truck load or seal where that applies. These are checklist steps in the shipping product, in the phase they belong to.
Loss and damage claims have deadlines, and missing one ends the claim regardless of merit. The post-move phase carries the reminder to file, and the exportable packet gives you the line-by-line schedule rather than a folder of loose photos.
We do not file on your behalf, we are not affiliated with the Department of Defense, the Defense Personal Property System, or any carrier, and the readiness score is an organisational measure rather than a legal determination or a prediction of what will be paid. What we do is make sure that when you sit down to file, the record is complete and dated.
Start a move and mark it as a PCS, and the household checklist is seeded with the military track alongside it - one sequential timeline rather than two competing lists. These are the PCS-specific steps in the shipping product.
The same idea as the Home Command Board, pointed at a move: a score out of 100 and a grade from A to F, built from what is actually on file. It names the gaps rather than congratulating you.
Readiness is scored across logistics, the inventory freeze and schedule, packing organisation, and photographic evidence. Claim-readiness is tracked separately, because a move can be well organised and still be short of what a claim needs.
Illustrative figures from a sample move. The score, the A to F grade, the claim-ready flag, and the categories they are built from are those in the shipping product. It is a planning and organisation measure for families, not a legal determination.
Start a civilian move and you get the household checklist, the inventory freeze, boxes, manifest, photos, and readiness - the PCS-only steps simply are not seeded. Damaged goods and a carrier claims window are not unique to service members and their families.
What you catalogued for warranties and insurance is what you load on the truck. Nothing is retyped from zero because the address changed.
Room, sealed-lid, and condition photos live with the move and connect through to Coverage and Insurance Claims if you need to file against a carrier.
A move ends by carrying the household forward: the systems, documents, vendors, and inventory follow you, and the maintenance schedule picks up at the new address.
The inventory is worth most when it was built calmly, months earlier. 30 days free, no card required. $59.99 a year after that, locked in.
Move & PCS is one of the 27 connected surfaces in the household plan - there is no separate military tier and no extra charge. Britemet Inc. is veteran owned and operated, and is not affiliated with, endorsed by, or acting on behalf of the Department of Defense or any branch of the United States Armed Forces.
